5-year guarantee
All equipment is covered by our 5-year money back guarantee from the date of delivery.
2-year warranty
Every product carries a 2-year warranty against manufacturing defects. Faulty items will be repaired or replaced at no cost to you.
What's covered
- Item never delivered
- Item significantly different from its description
- Item arrives faulty and can't be repaired or replaced
How to claim
Contact us within 14 days of the expected delivery date with your order number and photos where relevant. We'll respond within 2 business days.
Your refund
Approved claims are refunded in full, including original shipping, to your original payment method.